Menu

Website Q&A

Click on a question to view the answer.

I am having trouble viewing PDF's on your site. They don't fully open and crash my browser.
Asked on 2016-11-23
We have found that this problem only seems to happen with Microsoft Internet Explorer.

Possible Solution

Update your adobe PDF reader software to the newest version.
  • Open Adobe PDF Reader
  • Click on the Help menu
  • Click on Check for Updates...
This has worked for us when we were able to reproduce the conditions identified.

Other Options

Right click on the link and choose Save target as...

In the event you are going directly to the PDF through a link, it is possible to disable Adobe PDF plugin for IE. This will cause the browser to automatically download the PDF instead of trying to open the PDF in the browser.
  • Under settings or the gear icon in the top right corner
  • Click Manage add-ons
  • There is a drop down on the left labeled Show: Change that to All add-ons
  • Under Adobe Systems, Incorporated is a listing for Adobe PDF
  • Select the plugin and choose Disable at the bottom right of the window


POST A QUESTION

PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9leGxGVlNRWmRHVT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9Vd09NX1c4UEVpbz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9ZVXluSEdBT2x5WT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9tQlFJUDBIWXp3TT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9JeXhEMVc5eTZfQT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC80Zkt2Zll1anF6cz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9jSEtSOGhqdzdpUT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC92M3NKQTlqQ1oxQT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9TX19YVEdZak1Vdz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9iaHFwTTlwYmpHVT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC90VFpibm8zUFFyWT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9FUlpuNDdFSF85cz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9WR3dBWXVYUGVBST9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9UaXQ0aWdfNUVtbz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9RVlh5ai01U1FIMD9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9Bc09KbEdWUTd4RT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9MYThQOGRPVXU2dz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9TdTV3akZ4RWZuZz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9YcjVpV2ZadG10UT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9FS0NWSUpHaTdOND9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9FS2VpOTEyV1RxYz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9kbU1lTkg4cTRPaz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC90cEhNV0t0R1IwWT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9icnBXUW1LTVRKOD9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9OeF9pMmhsMUtRQT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9keEo0eG5FdFVUTT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9VQ01mdzQtSjd2RT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9Kd0dZM2NjakgzOD9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9ENVJJbGprdXUwYz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9zZVlURFZ2RFlrMD9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC93anRjUUxEcFVscz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9HQVFWVmRvbW9zdz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC8wSzBYdUZnRmlTdz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9QZGNTejZGMDNlZz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC8yeXAzNTBCUDFDVT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9qV2JiU1ZTd0c3UT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9HUEd4S1VOWS1Ccz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9rYjNFZHpTV0N6bz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC96ZzB2WVFrMk9qZz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9nU2Z3aFpsVnNjWT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9YSjM0V1BpY0lMVT9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9Ec2Nuc0x2Q2hOND9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC9mSnAxMU0xOC1CZz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC8tU2NPd0F0Qm00Yz9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==
PGlmcmFtZSB3aWR0aD0iNjQwIiBoZWlnaHQ9IjM2MCIgc3JjPSIvL3d3dy55b3V0dWJlLmNvbS9lbWJlZC96VGF2SGRLaVl6OD9yZWw9MCZhdXRvcGxheT0xIiBmcmFtZWJvcmRlcj0iMCIgYWxsb3dmdWxsc2NyZWVuPjwvaWZyYW1lPg==