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At SoundOff Signal, customer service means a commitment to you-making your buying experience the best in the business. Our promise is to provide you with the best service, customer care and delivery as promised. We promise to respond to any issues that arise within 24 hours.
The “first responders” of our customer service team offer our customers a blend of skills and industry knowledge, combined with a “can do” attitude that is unmatched.

Customer Service Office Hours
Monday-Thursday 8 a.m. – 6 p.m.
Friday 8 a.m. – 5 p.m.

Customer Service Team

Dawn Ramirez
Customer Service Manager
Direct: 616.662.6127
Email: dramirez@soundoffsignal.com
Karla Mesman
Customer Service Representative
Direct: 616.662.6182
Email: kmesman@soundoffsignal.com
Melissa Frick
Lead Customer Service Representative
Direct: 616.662.6166
Email: mfrick@soundoffsignal.com
Melanie Holland
GSA/Customer Service Representative
Direct: 616.662.6112
Email: mholland@soundoffsignal.com
Natasha Estrada
Customer Service Representative
Direct: 616.378.7204 ex. 204
Email: nestrada@soundoffsignal.com
Ken Franks
Customer Service Representative
Direct: 616.662.6114
Email: kfranks@soundoffsignal.com
Melissa Liszewski
International Customer Service Representative
Direct: 616.662.6123
Email: mliszewski@soundoffsignal.com
Jason Briggs
Customer Service Representative
Direct: 616.378.7213
Email: jbriggs@soundoffsignal.com
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