How can I become a distributor?This would be determined by our sales team. For further information please contact customer service department or our Sales team for your area.
What is the lead time for my order?Depending on quantities and product we can ship your order within 3 business days.
How can I make a return/exchange?
What is your minimum order policy?All orders under $100.00 will incur a $10.00 minimum order fee.
Can you drop ship out of the country?Please contact customer service for this information. We will require critical information before considering this option.
I am having trouble downloading a PDF, what can I do?
Some setups of IE and the Adobe PDF add on have crashed while loading PDF’s from our site.
- -First try using a different browser if you are able. Chrome, Firefox Etc.
- -Second option is to try updating adobe reader and if that does not solve the issue then try to disable adobe’s add on to make the pdf download to your computer.
The steps below have been written for IE11, some of the locations may be different depending on the version of IE used.
- -Click the gear on the top right of your browser (next to the star and house icon)
- -Look for and click on Manage add-ons
- -In the Add on manager window is a dropdown field to the left, most likely with the words Currently Loaded add-ons. Change the dropdown to All add-ons.
- -In the add-ons list on the right, look for Adobe PDF Reader.
- -Select it and choose the Disable button, on the bottom right of the window.
- -Click close and try and load the pdf again.